Numi Scan's Promise To You
We aspire to become the leading ultrasound scan studio in the UK, founded on our core values of integrity, excellence, and exceptional patient care.
Customer First
To put the customers' best interests at the heart of everything we do and to operate and act with integrity, good faith and a duty of care in all interactions and business transactions.
Exceeding Expectations
To exceed our customers' expectations by offering the latest ultrasound technology, backed by a truly dedicated team of baby scan professionals that strive to give all of our clients an engaging, friendly and positive experience.
Caring Culture
To build a positive and caring culture amongst our staff and a real pride in our company and its offerings.
Continuous Improvement
To maintain and continuously develop a first class value proposition that enables the company to grow and prosper.
Code of Practice
When you visit Numi Scan, you can expect professional, respectful, and efficient service based on our high standards.
Data Protection & Transparency
All information held by Numi Scan is done so with your consent and in compliance with the Data Protection Act. We are committed to protecting your personal data and maintaining your trust.
Your personal data will never be shared with third parties. All services and charges are communicated clearly and in advance.
For more information, please read our Privacy Policy.
Frequently Asked Questions
We offer a one-time complimentary re-scan, Monday to Friday, subject to availability, if your baby's position prevents us from achieving the goal of your scan (gender determination on a Gender Scan or facial views on a 4D Baby Scan). Our sonographers will use various techniques during your appointment to encourage baby to move.
The deposit is non-refundable if you choose to cancel, subject to your statutory rights. It secures your appointment and covers the costs of accepting, administering and reserving the booking. The 24-hour notice period is about rescheduling instead: give us at least 24 hours' notice and your £30 deposit moves onto the new slot; less than 24 hours may be treated as a late cancellation and a new deposit may be required. We do this to be fair to other expectant parents who could have used the slot.
Please arrive 5 to 10 minutes early so you have time to settle in. If you arrive more than 5 minutes late we may need to shorten, reschedule or cancel your appointment. If you let us know in advance, we can usually accommodate.
We're a CQC-regulated clinic and full GDPR-compliant. Your scan images, reports and personal data are stored securely and only shared with people you authorise. This includes lab-handled DNA tests like our NIPT Test. We work only with UKAS-accredited UK labs and your samples are anonymised and securely transported. Read our full Privacy Policy for details.
Our scans include a pregnancy wellbeing assessment carried out by a qualified sonographer, but they do not replace NHS antenatal care, screening or diagnostic services. We always recommend you continue attending your NHS appointments, where any clinical concerns can be properly investigated. See our private vs NHS comparison guide for context. If we ever spot something during your scan that warrants further investigation, we'll inform you with care and refer you to your GP, midwife or NHS pathway.